Pawzzy Ltd ("Pawzzy", "we", "us", "our") is committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights in relation to it. By using the Pawzzy website or app, you agree to the practices described here.
Pawzzy Ltd is the data controller for the personal information you provide to us. We operate the Pawzzy platform, which connects pet parents with exclusive discounts from trusted pet brands. Our registered address is . You can contact us at hello@pawzzy.co.uk.
We may collect the following categories of personal information:
We collect information directly from you when you register for our waitlist, create an account, use our platform, contact us, or sign up to our newsletter. We also collect data automatically through cookies and similar tracking technologies when you visit our website. Where relevant, we may receive data from third parties such as analytics providers and advertising partners.
We use your personal information for the following purposes:
We process your personal data on the following legal grounds: performance of a contract (to provide the Pawzzy service); your consent (for marketing emails and non-essential cookies); legitimate interests (to improve our service, prevent fraud, and market our services to existing members where reasonable); and compliance with a legal obligation.
We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our platform, including email delivery providers, analytics tools, and cloud hosting services. All such providers are bound by confidentiality agreements and may only use your data as directed by us. We may also disclose your data if required by law or to protect the rights, property, or safety of Pawzzy, our members, or others.
We retain your personal information for as long as your account is active or as needed to provide you with the Pawzzy service. If you request deletion of your account, we will remove your personal data within 30 days, unless we are required to retain it for legal or regulatory purposes.
Under applicable data protection law, you have the right to: access the personal information we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict our processing of your data; withdraw consent at any time where we rely on consent; and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. To exercise any of these rights, please contact us at hello@pawzzy.co.uk.
We use cookies and similar tracking technologies to enhance your experience. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by email. The date at the top of this page indicates when the policy was last revised.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@pawzzy.co.uk or email us at hello@pawzzy.co.uk.